You can ‘prevent TestSafe sharing’ on the patient’s behalf using the laboratory order form. If you are unsure how to do this, please contact your community laboratory provider.

It is important that patients are aware of the choices concerning TestSafe. When TestSafe was launched in 2006 an message was added to the end of laboratory order forms printed from your PMS. The details for this have changed and the message should now read:

"Test Results and other selected information is available to health professionals involved in your care via a secure online database known as TestSafe. You can choose to restrict sharing of your test results by calling 0508 CARE CONNECT (0508 227 266) however this may result in some tests being re-taken."

Where possible, the following message should also be added so that patients don’t call TestSafe when they wish to make an enquiry with the laboratory:

"Lab tests ordered by General Practice are performed by LabTests Auckland, contact 0508 LABTESTS (0508 522 837)"

You can put these messages on your lab forms using administration features available in your PMS. The following links provide some instructions on this:

• Medtech
• Houston   
• Mypractice - contact your vendor if not recieved in an update
• Intraheath - contact your vendor.

Support

If you experience difficulty and require some assistance, please use your usual channels for PMS support. Alternatively, email your query. Please provide contact details, note your PMS and detail the issue you are experiencing.